连带话术（What scripts are there）

如何销售卖好门窗挂钩，销售技巧和话术？

你好朋友，想要卖好门窗挂钩，建议朋友学习下这套教程，打开下边的网址就行了。里边有很多非常好方法和技巧。可以学习一下，帮助自己提升的很快。对你销售会有帮助的，希望帮到你哦！

雪糕刺客钟薛高创始发文称「 水军痕迹极其明显 」，你觉得水军的可能性有多大？

尽管钟薛高创始人发文称“水军痕迹很明显”，但种种现实迹象却缕缕打了他的脸，这完全是消费者正常的对产品合理的质疑，而跟他的同行没有任何关系。他这样说，感觉就是在甩锅和推卸责任，而不是从自身问题查找原因做出整改。如果是这样的傲慢，不负责任的态度继续下去，那市场会用现实来给他最好的教育。

最近雪糕刺客这一话题登上七月初的热搜榜，而雪糕刺客的顶流代表钟薛高当仁不让，连续两次霸占热搜榜前老大位置。起因皆是因为钟薛高的某款产品居然在31度的室温空间，放置一小时左右的时间，居然外形保持良好而没有一点融化的迹象。这让好奇者有些搞不懂了，这明显不符合常理啊，都知道雪糕再高级也是以奶和水为主要原料按一定比列配比，然后冷冻加工而成，一般在一定要恩度下都会很快融化成奶和水的混合物而失去原有的形状。

这不得不让网友产生质疑，这钟薛高的雪糕原料说的是很高端大气上档次，但再高端原料也不能不融化吧？不符合常理呀！怕不是被钟薛高的营销给骗了吧？买了高价的钟薛高，没有吃到高端的感觉，反而觉得自己交了智商税的感觉。

面对大众的一片质疑声，钟薛高的创始人林盛竟给出了这样的理由： 钟薛高之所以不化，为了保持产品的风味形态，产品严格按照国家相关标准执行，使用了极少量食品乳化增稠剂。但是都是没有超出国家规定的使用标准的。而且还指出，针对网友那些烤雪糕，晒雪糕，加热雪糕的方式，来评价雪糕品质好坏的方法并不科学。

而且更诡异的是面对这样的质疑声，林盛不是第一时间想法道歉，整改。而是转移话题，认为是同行水军在搞恶意竞争，在打压钟薛高：“7月前三天，怒提两个榜一热搜，水军痕迹明显，估计还有三四五六续集”，这明显是拒不认错，一副态度傲慢，而且把自己上热搜看成是同行打压自己的蓄谋。其实明眼人都看得出来，哪里有什么水军在作怪，是你自己产品质量不过关，价格与产品质量德不配位，完全是自己炒作抬高了产品，背离了市场价值规律，因为有漏洞可击造成的结果，而跟同行又有什么关系呢？

如果你的产品没有问题，同行就算真的想诋毁你，他也没有可以进行舆论导向的话题和可以攻击的点不是？所以自己有问题就要敢于承认，而不是试图甩锅，这可不是负责任的企业应该有的行为，产品行不行，还是要靠市场来检验，而不是把产品设计成了网红产品靠着炒作营销就躺赢了。

客服统一话术的目的

因为每个客服都必须统一话术，这样打电话的时候不会穿帮，如果收个说话的个个说个的话，术没有可逻辑性，没有严谨性的话，尽量是不行的，而且对于顾客来说是麻雀一次不好的体验，当你同意了话术以后，你的逻辑性就强了，针对客户对你提出来的问题，你就能一一解答了。

1 有利于维护企业的整体形象，提高企业的美誉度和知名度。

2 避免促销活动当中不必要的麻烦与争端。

3 便于促销员培训管理。

4 有利于整个促销活动的监督和管控。

商业流程

客户服务在商业实践中一般会分为三类，即：售前服务、售中服务、售后服务。售前服务一般是指企业在销售产品之前为顾客提供的一系列活动，如市场调查、产品设计、提供使用说明书、提供咨询服务等。

售中服务则是指在产品交易过程中销售者向购买者提供的服务，如接待服务、商品包装服务等。售后服务是指凡与所销售产品有连带关系的服务，如产品的质量保修、产品的使用反馈等。

以上内容来源：百度百科-客户服务

销售围巾的各种话术

是店铺销售吗？还是微商呢?店铺销售最好是跟其他的产品一起连带搞活动。你是要学习销售技巧的话，可以领取销冠大礼包自学成长哦。

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How to sell door and window hooks, sales skills and scripts?

Hello friend, if you want to sell the door and window hook well, I suggest you learn this tutorial and open the website below. There are many very good methods and techniques. You can learn and help yourself improve quickly. It will help you sell. I hope it will help you!

The ice cream assassin Zhong Xuegao wrote that "the traces of the water army are extremely obvious". How likely do you think the water army is?

Although the founder of Zhong Xuegao wrote that "the trace of the water army is very obvious", all kinds of realistic signs continuously hit his face. This is completely the normal question of the product by consumers, and has nothing to do with his peers. When he said this, he felt that he was dumping the pot and shirking responsibility, rather than finding out the cause of his own problems and making rectification. If such arrogant and irresponsible attitude continues, the market will use reality to give him the best education.

Recently, the topic of the ice cream assassin was on the hot search list at the beginning of July, and Zhong Xuegao, the top representative of the ice cream assassin, took the top position of the hot search list for two consecutive times. The reason is that one of Zhong Xuegao's products has been kept in good shape without any sign of melting for about one hour in a room temperature of 31 degrees. This makes curious people confused. It is obviously not in line with common sense. We all know that the most advanced ice cream is made of milk and water as the main raw materials in a certain proportion and then processed by freezing. Generally, it will soon melt into a mixture of milk and water and lose its original shape under certain grace.

This has to make netizens question. The ingredients of Zhong Xuegao's ice-cream are very high-end and high grade, but the high-end ingredients can't be melted, right? It doesn't conform to common sense! I'm afraid I was cheated by Zhong Xuegao's marketing? Having bought the high-priced Zhong Xuegao, he didn't feel like eating high-end food, but felt like he had paid the IQ tax.

In the face of the public's skepticism, Lin Sheng, the founder of Zhong Xuegao, gave the following reason: In order to maintain the flavor and shape of the product, the product was strictly implemented in accordance with the relevant national standards, and a very small amount of food emulsion thickener was used. However, all of them have not exceeded the national standard for use. It also pointed out that the method of evaluating the quality of ice-cream is not scientific according to the way of baking, drying and heating ice-cream.

What's more strange is that in the face of such doubts, Lin Sheng did not think of apologizing and rectifying at the first time. It is a change of topic, thinking that the water army of the same trade is engaged in malicious competition, and is suppressing Zhong Xuegao: "In the first three days of July, I angrily mentioned two lists and one hot search, and the water army has obvious traces, and it is estimated that there are still three, four, five, six sequels". This is obviously a refusal to admit mistakes, an arrogant attitude, and taking his hot search as a conspiracy of the same trade to suppress himself. In fact, everyone with a clear eye can see where the water army is making trouble. It is your own product quality that is not up to standard, and the price does not match the product quality. It is completely your own hype that drives up the product and deviates from the law of market value. Because there are loopholes that can be attacked, what is the relationship with your peers?

If there is no problem with your product, even if the peer really wants to slander you, he does not have a topic that can be guided by public opinion and a point that can be attacked, right? So if you have a problem, you should dare to admit it instead of trying to shake the pot. This is not the behavior that responsible enterprises should have. Whether the product works or not depends on the market to test, rather than designing the product into a popular online product and winning by hype marketing.

The purpose of customer service unified script

Because every customer service must unify the script, so that when you make a phone call, you will not help. If you receive the words of each speaker, the script has no logicality and no rigor, it will not work as far as possible, and it is a bad experience for customers. When you agree with the script, your logicality will be strong, and you can answer the questions raised by customers one by one.

It is conducive to maintaining the overall image of the enterprise and improving its reputation and popularity.

2. Avoid unnecessary troubles and disputes in promotional activities.

3 Facilitate the training and management of promoters.

4. It is conducive to the supervision and control of the whole promotion.

Business process

In business practice, customer service is generally divided into three categories: pre-sale service, in-sale service and after-sales service. Pre-sale service generally refers to a series of activities provided by enterprises to customers before selling products, such as market research, product design, provision of instructions, provision of consulting services, etc.

In-sale service refers to the service provided by the seller to the buyer during the product transaction, such as reception service, commodity packaging service, etc. After-sales service refers to the services that are associated with the products sold, such as product quality warranty, product use feedback, etc.

Source of the above content: Baidu Encyclopedia - Customer Service

Various scripts for selling scarves

Is it store sales? Or WeChat? The best way for store sales is to carry out activities together with other products. If you want to learn sales skills, you can get the sales crown gift package to learn and grow by yourself.

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